Very disappointing service. I called today after f...

Very disappointing service. I called today after finding an emaciated flea-ridden kitten in the 100 degree heat in the parking lot of my apartment complex. I inquired if they had any space here for it. Instead of being politely told no, the woman on the phone was unnecessarily rude and extremely unhelpful when I asked where she recommended I try next. From reading other comments here, I see that I'm not the only person who has experienced this problem. I feel terrible for the animals in this shelter, as the poor customer service skills of the people running the shelter will drive prospective adopters away.