The VIP cabin was dirty, I have to make clean with...

The VIP cabin was dirty, I have to make clean with a cloth as the wardrobe before I could do to get my clothes. We have to wait 5/10 min at restaurant until staff arrived (after I had spoken to staff who were very rude) and then reported that we had to wait an hour to get our food! with towel service we had to ourselves bring towels to the house, while it is normally housed.
So it was extremely disappointing, I'm not coming back here!