Kirk B Olson

Review of Victoria Park Plaza hotel

Room was expensive to begin with and we called ahe...

Room was expensive to begin with and we called ahead of time to make sure the room had two queen beds, not a single king, as it was for double occupancy. We went to the front desk @ 8:30 this morning to remind them of the arrangements and they said the room would be ready @ 1pm. At 5pm we went to check in, and they didn't have a room with two queens, so they asked us to go have a beer in the bar (on them) while they prepped the room. An hour and a half later we went to check on their progress and magically it was ready...only to go to the room and find a single king bed. Upon informing them that the room wasn't right, their final solution was to make two twin beds out of the king bed....really? The should have given us a 2nd room for free and asked us if there was anything else they could do for us. It is difficult for me to recommend them to anyone else.