D

Dennis Maness
Review of Austin Infiniti

3 years ago

On a Saturday, after 3pm, with no prior appointmen...

On a Saturday, after 3pm, with no prior appointment, the team work of Mark Bailey and Bobby Davis Got my car fixed and back on the road. I had just driven up to Austin from Houston on a Saturday when my cars engine light came on and it developed a severe loss of power and a dead miss in one of the cylinders. I certainly didn't expect a dealership to be able, much less willing to take my emergency at the last minute but they did. And I want those who read this to understand that this happened despite the fact that my car was 12 years old with 187000 miles on it and was so dirty I had to let Bobby know the color was silver and not grey when he was checking it in. I was certainly no one special and they certainly weren't hurting for work at the time as they were quite busy. But regardless, I was treated with respect and understanding of the fact that I was 150 miles from where I needed to be come Monday. My hats off to Mark Bailey and Bobby Davis and the whole crew at Austin Infinity. Great work! You've got MY business.

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