This place is nothing but a bluff! I have been try...

This place is nothing but a bluff! I have been trying to get a resolution regarding a shady mechanic that took my money, and practically run. So I called this BBB. Since October 2017 nothing is being resolve. I called and left messages and only one person returned my call in January 9, and left me a phone number that is only voice mail. I called again this week and ask for the supervisor (Carolina) which tuned out to be in a very ugly mood. I asked for her name to know who I was speaking with and she took it totally wrong as (interrogation). During the phone conversation I asked her, that seems that I called her at the wrong time because she sounded irritated. She told me that "I had called at her lunch time", like if I knew she was at lunch? I told her that she had a horrible attitude and then, she went off on me. I could even feel her irritation blowing off my ears. I told her that, she had a horrible attitude and that I will complain about the way she treated me. She said that it is ok. She even spelled her full name to me (Patricia Patricolet, supervisor) I think that her supervisory skills needs some retraining. Also she is definitely not a peoples person. She lacks professionalism and genuine care for people. she totally is in the wrong job of customer service! sadly the BBB is to place complains about unfairness business transactions and shady unscrupulous business people. Yet ironically, now I am complaining about the BBB lack of professionalism and consumer's care! :( :( I am sock and in disbelief... people are in the wrong professions with the wrong skills and with poor training... sad... I know now that the BBB will retaliate about helping me. But again, they never helped me anyways.... unfortunately I have to click to at least one star in order to post my comment... :(