Tuyen Lam

Review of Audi North Austin

Horrible service department! My low tire pressure ...

Horrible service department! My low tire pressure light was on, so I went in to get some nitrogen. Other Audi dealerships had no issues with helping me with a flat tire, but the service guy Mike at Audi North made me feel like a burden. Even going to the point where he asked his coworker "Do you have any one to do this? Because I got nothing" instead of asking if I could wait until they found someone. My boyfriend also went in once and they said they don't have air. My first service with them was so horrible that I took my scheduled maintenance down to Audi South where my experience was a much, much better. I am in the process of buying another car but will not buy another Audi just because if how bad this service department is. My Audi has been serviced at the dealership since I bought it new, and Audi North's customer service is horrible.