I wouldn t recommend Sterling Homes to my enemy. W...

I wouldn t recommend Sterling Homes to my enemy. We purchased a fairly expensive house, and have had the utmost worst time. Sterling will tell you one thing, then change what they say based upon fine wording. I strongly recommend recording every conversation. They will promise one thing, have you sign, and magically it is changed. At one point we ended up meeting with the VP and our sales rep over our concerns. The VP yelled at us and told us what is said is not binding. Just remember they are salesmen, and will do whatever they can to get you to sign..

It has been a year waiting for our house to be built, and we have still not even received a possible move in date. During the current build, we noticed some extremely shotty work. Broken boards, burnt plywood etc. There is even some unsolved structural issues!!! They will continue to try to push it back, then cover it with another trade. We have noticed some major safety issues, and it still has not been rectified. They overcharge for everything.

I cannot stress, do not build with Sterling! If you are in a build with them, document and record everything!!

UPDATE: Sterling continues to negate on issues even with signed documents they provide. They DO NOT follow through on their words and documents. It leaves the Customer with two options; hire an expensive lawyer to fight them, or put up with their lies. Either way
you will end up paying for what you were told!!!

So Sterling just replied to my review. As you can tell, they do not want to address, or admit that they have done ZERO to rectify or follow through on what they have written in the contracts themselves. They DO NOT CARE about the customer, just their own bottom dollar!

How about someone within the company, who has some sort of power, attempt to address these issues. Show the customers you care! I eagerly wait!