Lady at front desk, with the glasses, I believe sh...

Lady at front desk, with the glasses, I believe she is the manager. She was extremely rude. I was appalled at the lack of respect for customers that she had. Acted like she hated her job. Remember lady you are here to serve ME as a paying customer, not the other way around. She needs to be fired or moved to a position where she doesn t have to deal with customers because she has ABSOLUTELY NO CUSTOMER SERVICE. Before you stay here I should mention, you will be charged for a resort fee but it s far from a resort; small tv, no refrigerator, no microwave, no plugs near the bed. I stay in Laughlin 2 times a month, they won t see me again thanks to the rude lady up front.