Kiwi view: perfect example of why department store...

Kiwi view: perfect example of why department stores are suffering. Everything feels a bit old. Limited stock to what you can order online. Lines at the limited toilets. Up escalators broken forcing you to walk to find another escalator. You are using escalators because not all the lifts seem to work so they take ages and are crowded. It has plenty of inside eating places but they are crowded, the food is over priced and not always clean. Lines at the checkout aren't helped by the sales people chatting away to each other. And the sales specials, even after Christmas are not store wide and usually only around 25% off. BUT the window displays at Christmas are OK, it is BIG which has novelty value and the staff are generally friendly and helpful.