booked a load with the FL Office on Joseph Vincent...

booked a load with the FL Office on Joseph Vincent team, they are a very rude, unprofessional staff. Expect immediate follow ups from drivers and dispatch. Waiting 3 weeks for detention owed, keep getting putting on hold, hung up on. Managers there do not care as well. As I was on the phone, I heard a guy in the background asking if he was on the phone with me, and started laughing at the guy. then I was placed on hold again. Do not work with this company, ask for a different branch as this one os as unprofessional as it get !!! I removed them from our system and added them to the do not load list because of this and will also reach out to the customer to let them know who they have representing them !