LIVID. If I could give it negative stars, I would....

LIVID. If I could give it negative stars, I would. My daughter's car broke down on 277 in Charlotte this evening. She managed to get it into a turn lane but was still clearly in serious danger. Called 911 and the police took an hour and a half to show up. AAA tow truck NEVER showed up. After sitting on the side of the road for over 2 1/2 hours and being bullied by the police who had called their own tow truck, she finally had to let them tow her car - or risk being arrested, according to them. She called AAA 5 times and was put on hold for at least 10 minutes every time. We called AAA and were put on hold 10 minutes only to get a dispatcher who clearly didn't care that my daughter was in a dangerous situation. We have been members for 29 years and this is the treatment we get when the service is needed the most. Absolutely LIVID.