Melanie Page Review of Caboose Lake Campground
My husband and I picked this location because of t...
My husband and I picked this location because of the Caboose advertised. I looked at the website, and it looked really fun! We booked the "rustic cabin." I had some trouble booking. On the website, your choices for cabins are literally "deluxe cabin" and "rustic cabin," but the woman on the phone didn't know what the rustic cabin was. She kept asking if I wanted the small one, but since I'd never been there (or anywhere in southern Indiana), I had no idea, so that was a bit awkward.
Later, I saw there was a virtual tour on the website, so I clicked that. I was surprised to learn the campground hugs the freeway. This is totally my fault, as I didn't look at a map when I booked, just the pictures on the site, which don't show the freeway. The noise is incredible. My husband and I kept yelling "huh??" at each other because it is difficult to hear. The cabin itself was fine, and there is a bathroom right next to it (not just a port-a-potty, but one that flushes).
The showers were nice, and we tended to go late at night so that we didn't go to bed with beach water or campfire smoke on us. We stayed at the campground Sunday, Monday, and Tuesday, so we just drove over to the showers (it's half a mile from the cabin) and parked in an empty camping spot. I'm not sure what it would be like on a weekend.
When we got to the campground, we saw a sign that said "Wood $5 a bundle, free delivery." I asked the girl at the counter when it would be delivered. The owner was standing right there. The girl said that they weren't going to deliver any wood that day (we got there on a Sunday) because they were going to clean campsites for the upcoming week. I wish the employees had a bit more of a can-do attitude. They rode golf carts all over the campsite that afternoon to pick up and could have easily stopped by our site with wood and made us very happy.
The beach is nice. On the first day I wore water shoes but the second I didn't because it's sandy. It wasn't worth it to buy the extra wristbands, though. The girl at the counter only gave us one day's wrist band and said we couldn't take them off if was wanted our second day wrist bands (you have to go get a new wrist band from the office each day, even if you buy the 2 days for $20 pass). I asked if we had to sleep and shower with them on, and she said yes. I think the employees of this campground are more on the defensive, whereas being on the "yes, I can help" side makes people happier. I used to work at a campground and know it can be tough (people are grumpy about everything), but customer service often involves being on the side of helping while following the rules, or going a little bit beyond what's expected.
Comments: