Bill Harrod

Review of Culligan of Indianapolis

I've been a customer for over 10yrs now and the mo...

I've been a customer for over 10yrs now and the monthly tank replacement program is the best program any company has ever offered. I am not able to install a permanent water softener so the tank replacement program is ideal.
I have never had a bad experience with any of the Culligan employee's, starting with the Customer Service Staff and especially the technicians that deliver the tanks. I too travel the city daily and am not sure where I will be at any given time. The courtesy reminder call the day before delivery and the call I get before arrival is great but even more so is the willingness of the technicians to wait a few minutes for me to get home. To the Management at Culligan: You have a team of professionals that are good at what they do, you have a product and service that is fantastic, do NOT change it. Its NOT broke so don't try and fix it!!!!!! Regards,
William Harrod