Alan, I was going to make this probably one of the...

Alan, I was going to make this probably one of the easiest sales you have ever had. My family and I came in knowing exactly what we wanted pet wise, not a single one of your staff greeted us. We waited northwards of over 45 minutes hovering by the dog we wanted. Not a single can we help you . Ultimately we ended up walking out. Review your staff on friendly customer service procedures. Especially when it was going to be the simplest transactions your store has experienced.