They knocked down half a tree in front of our home...

They knocked down half a tree in front of our home while they were repaving the street and promised to take care of it once they were done with the job to another resident. It's been several days since they finished, and we called to ask when they will pick up the tree. They said they didn't have anyone in the area and told me to call the city to deal with the tree THEY knocked down. Definitely awful accountability on their part.

EDIT: I called the city, but after three phone calls I hit a dead end. I called Morgan Pavement again and was forwarded to their supervisor who was kind and helpful on the phone. She said they would send someone out later today, so I hope that happens.
The one thing that did bother me was that she tried to say it wasn't her employees' fault and that it was the weather - which has been perfect for the last week, so it definitely was the employees. (The branches were covered in tar and they left tar covered leaves everywhere!) I definitely need companies to be honest and take accountability for what they do, so I am happy they are sending someone out.
They sent someone out to take care of it - but the core of the tree is exposed so it will probably die!