Rafael Matesanz

Review of Catamaranes Ushuaia

Be careful with the photos! Don't hire them

Be careful with the photos! Don't hire them

The catamaran trip is fine, the views are incredible and all the boats offer more or less the same. In Canoero they do not offer you a coffee on board and the passengers crowd to take photos since the stops are quite short. The bathrooms have a regrettable hygiene after a time on board (I don't know how they would be initially).
But what was but was that they offered me to hire a photography service where a flash drive with the photos is delivered at the end of the trip. In my family we are 6 and we paid the rate without problems until at the hotel we started to check and many photos were missing. To begin with there was none with the lighthouse, after making the corresponding claims they sent me some. But the photos that we took with my wife on the day of our wedding anniversary were missing. We complained again and they told me that they were very sorry but that the photos were missing. I demanded that they compensate me by returning the amount paid, since they were the only photos I had because I trusted a professional service to protect a planned moment for months and had not obtained what I had paid for. If you want to have nice photos make sure to take them yourself because the service is not professional, even if they charge it. Many photos moved, poorly framed and the worst is that the main ones are missing!