They will not send bills until there is a late fee...

They will not send bills until there is a late fee in order to scam more money out of you. Was told this is because the online account has the wrong address, it does not.

Other people complaining of odd security issues like receiving virus ridding emails from this company, is not surprising. I'm able to login to my account (and presumably anyone else's) without a username or password!

Stay away from this road. Hopefully they will get a crippling class action and government takeover soon.