F

Familie Knoopjes

4 years ago

Bad, 3 products ordered online only 1 product is d...

Bad, 3 products ordered online only 1 product is delivered: but without the cable., I myself have had to call a lot but in vain, they do not know where the other products have remained. it is still somewhere in their depot they say, so they can not arrange anything else.
afterwards it appears to have a wrong sticker so they can not deliver it again, they can only deliver after 4 days. In addition, the cable is still looking, you do not get a manager to speak, customer service is not interested whether it is still delivered or where the product has remained. No confidence in a company that does not value how it is handled with their products and customers. I canceled the order. 15 euros more paid at other company but it is delivered without problems the next day at home. It is annoying that you have to call yourself, that it can go wrong 4x. It is ridiculous that after 2 days they still can not clarify whether your product is still being delivered and that they do not want to arrange solutions.

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