Renting with Roland has been great for me for the ...

Renting with Roland has been great for me for the last two years. Special kudos to their leasing manager, Kurt Bulicek, who has always been of fantastic help, going above and beyond not only to present the property and answer my questions before signing the contract while I was afar, but also during the renewal process, to maintain the place when necessary, etc... as the maintenance manager can't take charge of solving any issue.

... In addition, the checkout process was sour... The company avoided to complete it with me present. They played interested in using some of my furniture, coming to see it several times, picking up some of it, and telling me several times that someone wants it. As a result, I didn't move it, only to find out the night before I was moving out that no one is picking it up anymore, so I am on my own. The next morning I left very early for a 600-mile drive, so I didn't have time to remove the furniture they said, so many time, they were interested. As a result, they charged me to remove that furniture!

Lastly, wear-and-tear does not exist with this company.
Yes, I truly enjoyed the location, but there was no investment in keeping the building clean and at least somehow current... Being stuck in the '50s.

Yet, I only received back only 56% of my security deposit, and with no interest for using those money for 2 years!!

This is a complete rip-off.

Champaign/Illinois tenant organization take note!