umesh nareppa

Review of Colombo Rennaissance/Ramada Re...

We were asked to wait for a few minutes while they...

We were asked to wait for a few minutes while they got the room ready. I think someone had just checked out and they made a half-hearted attempt to clean the room. One of the beds was stinking with the smell of urine and on pointing out the sheets were changed and the mattress itself was turned upside down instead of replacing it. The reason given was it was too late in the night to get another mattress. There was a broken panel near the bathroom washbasin. The TV wasn't working.
To be fair, the house keeping and maintenance chaps were eager to help. Food was decent. Location is ideal.