Austin Mander Review of Edwards Auto Group
Very pushy salesmen, shady feeling
Very pushy salesmen, shady feeling
I traded in my SUV in for something better on gas. Went just to look at it one day. Talked to Keith Shrek and he was very helpful through the whole experience. Great guy. Then he asked if i could figure up my payments. We came to a deal between my trade in and the new car that i could afford.
Was about to pull the trigger that day but decided last minute that i should go home and sleep on it since i wasn't planning to buy a car that day. Not sure who i talked to but a big bald guy in the Hyundai building was talking to me when i decided to think on it. This guy was the worst part of the whole experience. Very pushy, typical full of BS car salesman wouldn't let me go after i decided to wait on it overnight, saying "this is going to be the best decision of my entire life" and "gas will be $4 a gallon in a month, so i better take his offer while i can on my Lexus". Finally i got up and walked out and he followed me all the way out to my car and was still talking as i was pulling away.
The next day i decided i wanted it, and everything went smooth besides the $2000 2 year 48k mile extended warranty they wouldn't stop pushing. I said no, this conversation is over multiple times, and finally i made a bad choice and accepted, considering i was buying a VW and maintenance can be expensive. But came back to cancel a few days later as the car has a warranty until 36,000 miles and im not paying that much just for 20k miles more. Plus i've heard multiple horror stories of Edwards work. Including my boss who just in the last couple weeks had a vibration from his wheel that ended up being lug nuts not tight.
I bought my other car at infiniti of omaha and absolutely nothing like this level of pushiness there which i loved. It was do you want the warranty? No. Okay. I was tempted to walk out many times due to the shady vibe of the pushy attitudes of the salesmen besides Keith. Overall would not recommend. Would've bought elsewhere if the car i wanted was available.
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