Riada Quinlivan

Review of UAMS

I m not at all impressed with this hospital.

I m not at all impressed with this hospital.

To begin with, we were never told where to go for my husband s procedure, so we parked in the structure closest to our doctor s clinic only to find out we were a long way from where we needed to be. We waited on a shuttle that never came, and decided just to walk and find it on our own.

I sat for over 2 hours in a waiting room with no word on my husband, who was there for a 20 minute procedure. They wouldn t let me go back with him, even though he was just sitting and waiting for them to get their stuff together. The receptionist left for the day, turning the heat down before doing so. So I was alone in a freezing room, waiting on an update that never came. Apparently there were some issues getting everything organized for his procedure so he didn t go in for almost 2 1/2 hours. I wandered around till I found a nurse to find out what was going on; all she would say is that he had just gone back. Back to the freezing waiting room, alone.

After he was taken to recovery, I tried to speak to the nurse and ask some questions about aftercare, but she was more interested in bantering with the male nurses. She sat with her foot on his bed and rocked it back and forth while she played on her phone. Then she jerked his IV out and said Sucks, doesn t it . Our doctor there is great, but I m still stunned at the complete lack of professionalism and bedside manner that we experienced from everyone else.