Moon Watcher

Review of Vigilante Plumbing Heating and...

Master plumber, Mike, is wonderful; he possesses e...

Master plumber, Mike, is wonderful; he possesses expertise, is extremely helpful, affable, and reassuring that work will be completed efficiently and incode. The staff is very helpful and reliable; I highly endorse Vigilante plumbing.


March 6, 2019
The aforementioned is true; however, on
Date: November 12, 2018
Proposal # 255695-01
Customer ID 143292
Was a lengthly proposal which consisted of:
1. Mitsubishi Ductless HVAC system.
2. Laundry Room disconnect and remove the existing warm air furnaces and the exposed ductwork within the laundry room. Relocate the existing washer, dryer, and wash tub to the opposite wall. Terminate the gas piping not in use
3. Properly seal the existing sewer trap at the front of the home.

I have notified Mr. Mike Rutigliano that because of pending house expenses (i.e., new roof, pool work, and exterior porch and paver work) that I could not do HVAC system at that price. I have called him several times requesting a new proposal for the above item 2 (Laundry Room) be submitted.
I requested that item 3 (main sewer trap) be done as soon as possible because of the horrific order emanating from the sewer to the house.
To date, I have not had a reply from Mr. Rutigliano or anyone regarding this matter. I have renewed my service agreement, but I have no service regarding the above.
P. S. On Monday, 3-4-19, I requested service for a leaking garbage disposal and resetting of loose toilet bowl. Fortunately, this work was done the same day by technician, Safraz K. He was extremely professional, and affable performing the work. I even asked him to speak to Mr. Rutigliano regarding the main sewer to be done ASAP and the laundry room proposal. This has gone unaccomplished since November 12, 2018.