Stopped in for a service estimate on several thing...

Stopped in for a service estimate on several things like installing a hitch and some trany service... They said they didn't have time but would contact me, never emailed it to me and never called. It's been 3 weeks. Same day I ordered $400 in parts, they said 5 days. I waited 20 day, no call, nothing, so I went in. The parts guy was already getting yelled at for failing to call someone back so i didn't bother with mine. Looks like communication and follow-up are not part of their business model so I'm not going back. Your results are sure to very but they failed me twice.