I had all my windows and doors replaced by Dunrave...

I had all my windows and doors replaced by Dunraven. I was keen on the energy efficiency of the new windows but I haven't really noticed any change. The initial salesman was very nice and did a good job. The installers made a mess of my rendering on the outside of the house when fitting the back door. I wish they'd pointed it out to me but I only noticed later and they'd tried to cover it over with foam which looked awful. The company did come back and made it look a bit better but it was a bit of a mess. I've painted over the rendering now so its not so bad. They did continue to hound me and the second salesman was also good and advised me that I didn't need any more work doing. The third lot of salesmen were much more pushy. I told them I was exhausted from travelling and couldn't make an informed decision but they somehow got me to sign on the dotted line by inferring I didn't need to make a decision for a year. Then I was inundated with calls about having the work done. I'd told them I worked nights but they continued to call me in the mornings. I wrote to them to say I'd changed my mind and they wrote back to say I couldn't change my mind as I'd signed a contract. And I thought I had a year to make a decision. I complained again that I'd been mis-sold and they agreed to not carry out the work but I lost my deposit. I'd say the company has very good employees and very bad employees and its the luck of the draw who you get. I think they need to standardise their processes and stop the aggressive marketing which only annoys people. I'm still getting calls and after my last experience I would never use them again.