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Hang Shuojin

3 years ago

Rude staff and totally unacceptable way of treati...

Rude staff and totally unacceptable way of treating the customer. My wife and her friend were forced out of the building just because she used her phone. The staff required a form that was not listed in the application. When my wife tried to use her phone to download the form they forced her out. Her friend did nothing but was also asked to leave. People travel from places to London to submit their visa applications. And you screwed their trips just because they checked their phones? What are you afraid of? Are you MI6 or some secret agency. If you can't do the minimum, which is to serve your customers, what's of the point of you being in the business. TLSContact, stop causing troubles and just do your job. I suggest all these countries STOP their contracts with this company. What a joke and disgrace.

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