I bought my car at Normandin in March 2018 Brand N...

I bought my car at Normandin in March 2018 Brand New with 43 miles on it. My car started having problems in June 2020. My mechanic told me I had a broken water pump. My warranty was still valid so I called Normandin several times to make an appointment left voicemails never had my call returned so made an appointment online and despite what the sales people had told me they would roll out the red carpet when I needed my car fixed cause I bought it there it was two weeks to the next appointment so I called them the day before my appointment (2 weeks of no driving my car) To make sure they understood I ve already had my car diagnosed and the part was back ordered per my mechanic so what are they going to do about this I haven t had a car already for two weeks, they told me I should ve called to make my appointment, haha which I had several times with no return call. They don t check their appointments they just let you schedule them online and was told I was going to have to be rescheduled I freaked out so they rescheduled me just to an earlier time the next day but it took 40 days to repair my car (54 if you include the time I didn t have a rental). I just got my car back two days ago and the problem still hasn t fixed my temperature gauge keeps spiking like my engine is about to overheat. I m so disappointed in the service. Don t fall for their promises when buying a new car with their platinum extended warranty. Your time is not important to them they think that their time is more important and they are super busy they don t understand you are super busy too. I bought a brand new car because I don t have time to have it in the shop. Maybe Jeeps are just bad vehicles. Now it s the weekend and their service department isn t open until Monday. I should ve bought a Toyota Toyota s service department is open all weekend.