Annie W

Review of John Hancock Retirement Plan S...

When you roll out they take fees never agreed upon...

When you roll out they take fees never agreed upon, shut you out off your online account the second you request a closing of account so you can t see activity and don t give you final documents. The check they state you will receive is different than what you actually received (less $) and they blamed it on 3rd party taking no responsibility, which after many calls turns out to actually be them in conjunction with United Retirement. They are a dishonest company. If you can, work with Fidelity instead. I am an actual unhappy customer and this is my honest unsolicited review.