Conner Habib

Review of Clawson Honda of Fresno

So, Elizabeth and I bought her a new Honda Fit on ...

So, Elizabeth and I bought her a new Honda Fit on Monday at Clawson Honda. Let me first say I'm very happy she has a reliable car again and glad she loves her fit. But....

I never rode in the front during the test drives. We discovered the day after we got it home that I as too tall and didn't fit into the Fit (ironic?) and asked the dealership if we could swap the car out for something bigger (and more expensive) to which they agreed.
WE STILL HAVE THE FIT. The dealership was unwilling to find/ transfer the car in color Lizzy really wanted- even though I found a bunch of local dealers who had it in stock.
Tom who works there "convinced" me to keep the fit by being unwilling to get us the car we wanted to pay for.
He then tried to give me a man-to-man talk about how "sometimes in a relationship you just have to make sacrifices to keep the other one happy" and that he didn't understand why Elizabeth was so hung up on the color. He also didn't get that on occasion my wife and I travel together and that if I don't fit anywhere but the back seat it becomes very awkward.
"Sometimes women can be frustrating and unreasonable but that's just how they are. I've got one at home, and that's how it's always been."
Pardon me? No, highly dissatisfied customers are frustrated and find it unreasonable that you are unwilling to be accommodating to a paying customer who is fine having to cover the price increase when I want to upgrade because I don't fit in the car you sold us!!!
There is probably a reason Tom looks like a burnt out old used car salesman and his wife is angry at him.
If you're interested in a Honda, I'd say Groppetti first, then Honda north, NEVER Clawson.