We were told our Subaru would be ready late Friday...

We were told our Subaru would be ready late Friday or early Saturday morning, so we drove the 15miles to pick up our car only to find it was not done. (We tried to call first, but never got to the service dept.) So we drove home again after being told it would be ready by 1:00. We asked them to call to let us know when it was done, but by 4:00 we hadn't heard anything so we called again, and were told it was finished!! Not good follow through!!!!