Quality did not match expectations or price point....

Quality did not match expectations or price point.
When I arrived at the hotel there was no one at the front to help with luggage, etc. The lobby felt abandoned. My room was comfortable but there were stains on the carpet. I stayed two nights and housekeeping did not clean my room or make my bed during my stay. I was out of the room from 9 in the morning until 3:30 in the afternoon at the spa and my breakfast tray was still in my room when I returned. The spa and the spa services were great! The restaurant onsite was nothing special and seemed to be overpriced for the service and food quality. The cafe and tavern were not open during my stay (Monday through Wednesday). I was told it was because they did not have the staff to open either. I was told that the hotel and spa had just been purchased by a new owner, so I am hoping it was just poor timing of my stay. The hotel and grounds are beautiful and the spa is very nice. Hopefully with new ownership the service, quality, and over all ambiance of the hotel with improve. I would like to give the hotel and spa a second chance in the future as I was told it previously was a great place for a quiet getaway!