Helen Dotson

Review of Future Ford of Sacramento

Misinformed on a lot of issues. Paid the car off ...

Misinformed on a lot of issues. Paid the car off in 45 days could not get my warranty & gap insurance funds back for 6-8 weeks.

Why does it take soo long to get my funds back? Initially they told me that I could not get those funds back until I did my own investigation and guess what the story changed!
When I purchased the car there was only one key and was promised another key but never got it. We re still waiting to hear about the key still no answer in 45 days.

Car has been paid off and still cannot get the pink slip for another 8 weeks from DMV.