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thecitadel1973

4 years ago

Bought new iPhone 5 months ago with Apple I care f...

Bought new iPhone 5 months ago with Apple I care for $149 for protection. Screen saver cracked and said I needed to file a claim with a 3rd party. Said if I wanted a new screen protector I could pay them 39.95. They never disclosed that I had to go to a 3rd party. The blasted screen protector probably cost them 50 cents. Left unhappy and paid a vendor outside of their front door for a protector $15. Greedy Apple and not customer centric.

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