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Mark Allan

4 years ago

Initially the service was quick, but only after a ...

Initially the service was quick, but only after a few times half truth's and barefaced brazened half truths came out. The company while is initially quick with handling the starting clerical, they always seem to operate within their own time limits of 5 working days. Or Everything seems to be received on the 28th day form 3rd parties. Even after raising concerns about the way my personal data was disclosed to a random person as clerical mistakes caused postal errors. To all the questions i have asked I have never really had a fair reply, that i was whole heartily satisfied with. The communication is some what poor from handlers, and they even give you time scales which do not even follow other department's schedules and rules. If you have been given this company as the people who will deal with your legal issues., Think twice, as it might take a few more weeks to seek your own legal council, but this company might have won too many insurance company contracts to effectively give good reliable and consistent customer service, to which I have been on the end of their inconsistent side

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