Heidi Kukoly

Review of Cartersville Medical Center

We visited the emergency room on 7/21 because my h...

We visited the emergency room on 7/21 because my husband had extreme stomach pains. We arrived at 5:30am and were taken back to a room within about 30 minutes. Two nurses came into our room and took my husband's temp and vitals. They chatted among themselves and did not talk with us much at all to give us any insight. They took my husband's blood and were supposed to send it off to be checked. They quickly left the room and did not return. My husband, as I mentioned, was in extreme pain...they never asked if he needed anything to make him more comfortable (no pain medicine or anything to help his nausea). He was sweating and throwing up etc. (I was three months pregnant at the time, helping him all by myself, wondering why I even brought him there!). I went and got him a pillow and blankets because he was uncomfortable and freezing. Finally after I hunted down a doctor and asked somebody to remove the throw up buckets (for a 2nd time) the doctor came in. He apologized for the staff that morning and told us they had not sent the blood off yet (seriously!). So, we had to wait even longer. After an hour an ultrasound was ordered and we went to find out that he had gallstones. They said he should have his gallbladder out but that we would have to wait until Monday to go to the Dr. They dismissed us with medicine and told us to make an appt for surgery. Extremely frustrated and denied emergency surgery we went home. Might I add during this time we saw several other patients coming into the ER and be seen by Dr's and nurses. I later heard that they were helping the patients that did not have health insurance. FRUSTRATING! We went to the Dr on Monday and had surgery on Tuesday. Even she told us that she was AT the hospital while were were there and could have, and should have, done the surgery there. She told us, after my husband's surgery, that we should have had the emergency surgery b/c his gallbladder was in such bad shape. I would NEVER recommend ANYBODY go to the ER in Cartersville. DRIVE further for MUCH better service! Cartersville ER is crap!