Nicole

Review of Regal Nissan

Marshall, the gentleman that helped me arranged th...

Marshall, the gentleman that helped me arranged the service, was very patient and informed me which technician was going to be working in my car. I had asked him to ask the technician to check upon a prior repair job done to make sure there were no issue to that because I was hearing rattling noise the past week. He did that and was able to explain to me what was making the noise. I liked the fact that he honored the agreed upon promise that I got over the phone when I was setting the appointment. A first grade customer service must always honor their promise made to customer. That is what brings the customer back again and again.