For a Hilton Hotel I was surprised by what kind of...

For a Hilton Hotel I was surprised by what kind of service that I received. The fact when we arrived to the hotel and after checking in we found that our room was left open by housecleaning they had the door latch holding the door open after it was cleaned. When I first called down to order more towels since 3 people were in the room I was put on hold so fast that they forgot about me, so I had to hang up and call again. Once I did I was hung up on and had to call a 3rd time. That process took over 45mins. Then we had to call down for pillows and a bed set for the pullout bed. That was day 1.

Day 2
We get back from having dinner and not even 1 minute after we walk in and close the door. Security is knocking on the door and telling us this is our first and final warning on being loud. How could we been loud if we had been gone for the last 3hours and not in our room. I had to call 2 times for towels and waited over an hour before a set was even brought up.

Day 3
I had called and set up an morning wake up call that was never received, so glad we all put an alarm on our phones. We had 30mins to make it to the airport and checked in before we missed our flight. The shuttle driver we had almost got into 2 different accidents. It was like they were driving their own vehicles and not a bus with guest fron your job.

To be honest, If this would be my last choice of hotels to stay at then I would stay their again. But i would choice a different location first. The service was not what I expected from a Hilton Hotel.