SDM SDM

Review of CSE Insurance Group

DO NOT USE THIS COMPANY!! My cat. converter was s...

DO NOT USE THIS COMPANY!! My cat. converter was stolen out of my car. Appraiser showed up with no jack. He was unable to take photos for his report. Took about a month for him to get around to it. When I asked for some extra rental car coverage, due to this guy's slow response, they refused and tried to blame it on my mechanic. CSE guy had the nerve to say the catalytic converter install should only take an hour, so the 3 days at the shop, and the extra rental days, is the mechanic's fault. Really? And how long should it take to take a photo and fill out an insurance report? If I were the president of this company, I would have been so embarrassed by the appraiser's lack of preparation and slow behavior that I would have gladly paid for a few extra rental days. Instead, goodbye to 2 home policies and an auto policy. Worst experience EVER with an insurance company.