Emily Turk

Review of Eau Claire Auto Exchange

I took my son here to get his first car. Immediate...

I took my son here to get his first car. Immediately the salesman used flattery on me and said I didn't look old enough to have a son that was driving age. This was a little uncomfortable.
The car we were looking at he specifically told me it had been in a head on collision, they rebuilt the engine, and the frame had to be repaired. I was very leery about this. We took the car for a drive and the car was shaking and vibrating once it got over 40mph. You could feel it through the floor and the seats. I knew something was not right. When we got back I told him about the issue and that I was concerned. He said it was most likely just the tire pressure and worst case it needed an alignment. Now, being a woman doesn't mean I don't know jack about cars. I didn't believe this for a second as I have 2 vehicles that have slow tire leaks and never had this kind of vibration before. While we were discussing the issue, I told him I was not comfortable buying a vehicle with that kind of problem. The owner then came out and said right now is the best time to buy the car because come tax time they are jacking their prices way up. Not impressed! The salesman then took the vehicle for a drive and agreed something wasn't right but stuck to his story about the tires just needing more air but that he would pull the car off the lot because he would not sell a car that had that kind of issue. I told him I was not interested in the car, he pulled the car off the lot to "have a mechanic check on the vibration problem". Later that day the car was parked back on the lot again. I also noticed that the 6 cars I looked at all had salvaged titles.
Also, on their website all the vehicles listed have a Car-fax report but it said expired when I clicked on it. I had asked to see the Car-fax report on the vehicle when I was there and he said they didn't have any, I asked why it would say they have the reports on the website then and he said he had no idea and that they do not have any reports for the vehicles.
Stay away!!!