Quality and cleanliness of the room wasn't what we...

Quality and cleanliness of the room wasn't what we expected for the price but since we are here for our honeymoon they have taken care of us. We were told we could check in at 3pm from an email I received then showed up at 2:55pm. We were told our room wasn't ready but that they would rush it. We ended up waiting until a couple minutes before 4 when our room was available. Only frustrating since we just walked from the train station with a local parade causing taxi and uber wait to be longer than an hour. We understood that check in is normally 4pm but received the email while traveling the train saying we could check in at 3pm and looked forward to it. Otherwise we would have just waited for the parade to be over and waited at the station for a ride.