Sue Culshaw

Review of Bosch Australia

Customer Service at Bosch does not exist. I purcha...

Customer Service at Bosch does not exist. I purchased an oven and as soon as it was installed we noticed that there was scratches on the door. Contacted them immediately and had to provide photos proof of purchase and some other details. I have now been told I have not done it in a timely manner. I asked what they class is a timely manner and they replied 1 week from purchase date. Well thats a joke when we purchased the oven we had to wait over a week before it was received as it had to be order from Bosch.
It might be great oven but obviously there quality control is poor as they never noticed the scratches on the oven and warranty is not worth the paper it is written on.
Will never by a Bosch again I will stick to Meile in future.