Bottom line up front, I recommend NOT using Arocon...

Bottom line up front, I recommend NOT using Arocon.

I hired Arocon to replace my roof and replace four skylights. The experience was incredibly long and terrible. When I received the contract to sign I noticed that there were some mistakes on it regarding part numbers for the skylights. When I contacted the salesman, he assured me that they ordered the correct parts and that everything would still go smoothly.

A few days before the work was supposed to be done, I got an email stating that the slope on my garage was too low and that they needed to use different material and this would cost ME an additional $1,000. After some back and forth he said that Arocon would use the needed material at no extra cost to me. This part is just my conjecture but I decided to look up the new material cost per square foot vs what I was initially estimated and based on what I found that it quite possibly should have been cheaper not more expensive but I just let that go.

The day came (Thursday) to replace the roof but the skylights never showed up and I was told that they would return tomorrow (Friday) as they would be here. The skylights came but no one showed up. I called about 4pm and was told that they were coming out tomorrow (Saturday now) at 8 am and that someone supposedly called to inform me. Was not very happy to find out that they were going to just show up at 8 am on a Saturday unannounced.

They showed up on Saturday to find out that every single one of the skylights was measured wrong and not by just an inch, but inches. I was initially told that the skylights would be ordered immediately and they should come within a week or two. Three months went by! When I was told that they were ordered right away, I asked what the exact date on the order was and it was one month after they told me they were ordered.

While waiting for the skylights, we had to have them come out THREE times to fix leaks in our BRAND NEW roof! I think possibly this time they might have been able to stop the leaking. I decided to go on the roof just to look around and found two nails not all the way hammered in, one actually cracked the shingle above it. I found nails in EVERY gutter along with rubber bands and even a tube of roofing cement. There was plastic garbage around my yard after every visit and they even broke a solar path light.

I STRONGLY suggest you consider a different company!