J

Jason Hunter

3 years ago

I would give zero star if there were such an optio...

I would give zero star if there were such an option. Reasons:

Terrible service.
1) Resident's calls are rarely answered. When they do answer, they rudely hang up before I finish talking. This happened multiple times.
2) I complained about Noise upstairs, but no action was taken.
3) Cutting corners: Blind shades broke in one week after being repaired.

Unnecessarily expensive cost:
1) Expensive common area water charges; Note that no one is using the swimming pools etc during pandemic
2) Very expensive cleaning charges upon moving out, after living there for just only 4 months. That used up all my $700 deposit. I have never see such expensive move-out charges.
3) Not sure if they are honest. Here is the story: I broke the lease for the above reasons. They provided two options. 1) pay 2 month rent as lease breaking fee before move out. 2) Continue pay at current monthly rate till the apartment is rent to someone else. That means, if someone rent your apartment before you move out, you don't pay. I took option 1 as the apartment wasn't rent to somebody else the day when I left. However, it was immediately rent out after I moved out. Such a coincidence, quite suspicious, isn't it?

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