High points: they applied the full purchase price ...

High points: they applied the full purchase price of our starter piano when we traded it in on a nicer model a few years later. Low pressure salesman. Very helpful and informative staff. Nice selection of pianos.
Low points: has sort of a budget feel, though economy is a high priority for me. Both times I've purchased pianos here, they didn't simply come with a matching bench; had to haggle a little on that.