Kris Lucas

Review of Ascent Real Estate Management ...

ok so I needed some strata docs paid for last Frid...

ok so I needed some strata docs paid for last Friday with Ascent property management, gave them my card number arranged with ups to pick up and deliver docs. I get told my card id decline.. I tell them try again.. cuz I know its fine. they still tell me its declined after ups has gone to pick up docs which they wont release, so then ups left with nothing. I look today and they charged my card on Friday but told me I was declined.. wtf. so I had to drive out early Monday morning to pick them up and pay the $200 on debit... grrr. so not only did it cost me my time and gas in my car but also $67 for ups that did nothing for me. Am I wrong to say I want my visa credited the $200 for the docs plus the $67 they cost me with ups? not even mention my $30 in gas etc geez. no wonder that management company was fired!!!