Do not trust these people with your toaster. Kept ...

Do not trust these people with your toaster. Kept my computer 2 weeks without working on it. Wanted $500 to replace a LCD panel that costs $80, and comes with an instruction manual! When I went to get it back and do it myself, they held the computer hostage because I didn't have the "ticket." And then they tried to charge me $30 for a "diagnostic sweep" I did not request. In their favor, they dropped that demand. I guess even pirates have a conscience.