Ray Wilkins Review of THE SWATCH GROUP UK LTD
*** AVOID HAVING YOUR OMEGA OR ANY SWATCH OWNED BR...
*** AVOID HAVING YOUR OMEGA OR ANY SWATCH OWNED BRAND SERVICED AND OR REPAIRED HERE BASED ON MY POOR EXPERIENCES ** THIS IS BASED ON EXCEPTIONALLY SLOW AND UNCOMMUNICATIVE GUTTER LEVEL SERVICE REGARDING MY OMEGA CONSTELLATION VIA ESURE AND THEIR THIRD PARTY. ULTIMATELY, OMEGA ARE WAY TOO SLOW AND TAKES UNACCEPTABLY LONG TIMES O RETURN ANY COMMS
WHAT SHOULD HAVE BEEN WHAT I WAS ORIGINALLY QUOTED AS 4-6 WEEKS, TURNED INTO 18 WEEKS. I DEAL WITH LOADS OF LARGE ORGANISATIONS IN MY BUSINESS, AND THIS IS UNACCEPTABLE.
I'M SO DISPLEASED WITH SWATCH, I'M NOW GOING TO SELL MY OMEGA, AND INSTEAD OF REPLACING IT WITH A RADO (owned by Swatch), I WILL GO ELSEWHERE. CARTIER LOOKS GOOD TO ME.
SAD, BECAUSE I HAVE BEEN FAITHFUL TO OMEGA SINCE THE 1980's. LOYALTY HAS TO WORK BOTH WAYS. REGRETTABLY, SWATCH / OMEGA HAVE A COULDN'T CARE LESS ATTITUDE, SO I'M VOTING WITH MY FEET AWAY FROM OMEGA.
OTHER FAMILY MEMBERS WITH SWATCH BRANDED WATCHES HAVE HEARD ABOUT THIS AND AREN'T IMPRESSED, LEADING TO LESS LOYALTY ELSEWHERE.

Comments: