Started off great, great service and great communi...

Started off great, great service and great communication but then just like any other business forgets about you. Called them various times no answer then i tried to call customer service and they couldn't help me. Finally got of hold of them and the way my home insurance was set up was 2 different policies. Finally got that straightened, then something simple a motorcycle quote, called and left message and email!!! nothing for about 3 weeks, finally someone called made a excuse about telephone lines being cut? okay gave her info again and its been more than 1 week and no response. Never do business with them again, currently looking to switch everyone over. I would give them a negative # but i didn't give me that option.