Arrived on time at 12 , paid for the rooms and the...

Arrived on time at 12 , paid for the rooms and then asked to wait till 2:30 pm for the availability as the room was not vacated . The receptionist probably has some issues with Indian folk.Asked us to pay an additional incidental fee( happens at most 5-stras hotels I agree) of 1000 HKD but deducted 2500 instead without informing and had no aplologetic behavior.5 Start attitude at it's best.Maybe it's just happening because I am an Indian lol.