Roxann

Review of Massage Envy Spa Jacksonville ...

Hook, line, and sinker. They talked me in to signi...

Hook, line, and sinker. They talked me in to signing up for a membership from a gift card I received. Awkward comments made by one therapist made me too uncomofortable to return. No, I never said anything because it was embarassing. Mailed in my cancellation form that they said they never got. So they charged my card to an account I rarely use. NSF fees (annoying because I cancelled -- obviously wasn't expecting anything out of the account). Had to email another cancellation form that they said they don't accept digital signatures but would add it to my file. They refunded half of the cost I was charged, but that's less than half of the actual cost I incured.

Stay away from here if you don't like to be taken advantage of or sexually harrassed.